TCB-301advanced3 hours
Build an AI Customer Portal
This hands-on workshop guides participants through building a mobile-first customer AI portal that provides 24/7 self-service support.
Your customers are overloading your support team with repetitive questions. Build a mobile-first AI portal that provides 24/7 self-service support, reducing tickets while improving satisfaction. Deploy it to your website in just 3 hours.
No dates currently scheduled
Track
TCB
Level
301
Strategic
Duration
3 hours
Best Value
Early Bird
$99
Save $50
You will arrive answering the same customer questions repeatedly while customers wait for support, and leave with a live AI portal that provides instant 24/7 self-service—reducing tickets while improving customer experience.
About This Workshop
Customers want instant answers but can't always reach you. Support is expensive and doesn't scale. 60% of customers prefer self-service, but most small businesses don't provide it. This leads to frustrated customers, lost sales, and overwhelmed support staff. Participants leave with a live customer AI portal trained on their business knowledge, tested on mobile, and ready to embed on their website—reducing support tickets by up to 40%.
😰
Before
Overwhelmed by options, unsure where to start, worried about falling behind
3h
🚀
After
Clear action plan, confidence in your direction, ready to implement
Workshop Agenda
20 min
Introduction & Customer Support Problem
Establish ROI of customer self-service
30 min
Gather Customer Knowledge Base
Collect and prepare customer-facing docs
25 min
Build vs. Buy & Platform Selection
Make informed platform decision
50 min
Build Your Customer Portal
Create complete customer AI experience
15 min
**BREAK**
-
30 min
Test & Refine
Mobile-first testing and improvement
15 min
Deploy to Website
Before You Take This Workshop
We suggest completing these workshops first for the best experience
What You’ll Learn
Designing a customer portal
Setting up user logins and permissions
Building project dashboards
File sharing and access controls
What You’ll Walk Away With
Live customer AI portal trained on business knowledge
Complete customer knowledge base
Build vs. buy decision framework
Mobile-first design applied
Is This Workshop Right For You?
This IS For You If...
- E-commerce store owners with customer questions
- Service businesses tired of answering the same FAQs
- Companies with high support ticket volume
- Businesses wanting to provide 24/7 customer availability
This is NOT For You If...
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Ready to Get Started?
Join us for hands-on AI training designed for real business results.